We are delighted to introduce our new and improved Customer Support system; the SDL Customer Gateway. Available from 12th July, the Gateway replaces the existing Web Solution Finder and offers […]Read More
Baukje Zitman-HolmesGlobal Support Operations Director
Baukje has worked for SDL Support for over 4 years and started out on the operational side of the department. She has managed both customer service teams as well as technical support teams during this time.
In her current role however she is responsible for strategic improvement of the support process as well as tools used to deliver the Support service. In her spare time she enjoys cycling in her native Holland as well as singing opera.